At, He and Bee we strive to provide an excellent shopping experience. However, for hygiene and safety reasons, we cannot accept returns or exchanges for products that have been opened or used.
If you receive a product that is damaged or has any quality issues, please contact us at marketing@heandbee.com or Via WhatsApp/call at 7483 099 379 (Available from 10:00 AM -7:00 PM) We will work with you to find the best solution. Proof of purchase and proof of defective product (unboxing) via Images/Video is required.
In the event of receiving a tampered or damaged product, please inform us within 24 hours of delivery, providing images and videos as evidence to help us address the issue promptly.
For quality-related concerns, please contact us within 7 days of receiving your order via WhatsApp/call at 7483 099 379.
Please Note: We are not responsible for any damage that occurs after the product has been delivered. This includes damage resulting from improper handling, incorrect shade selection (for makeup), dissatisfaction with fragrances, or misuse of the product.
Return pickup and delivery charges of ₹125 each will apply and must be covered by the customer.
Return Assessment : After we receive the returned item, our quality control team will evaluate its condition to ensure it aligns with our return policy. If the product is found to be damaged or used, we will contact you, and the return might be declined or subject to a partial refund.If you have any further questions, feel free to reach out to us at marketing@heandbee.com or WhatsApp/call at 7483 099 37. Our Customer support teaem is happy to assist you.
Questions related to refunds and returns.